Booking Policy

Party Room Policies

Thank you for choosing Savannah’s Playhouse for your event! To ensure a smooth and enjoyable experience, please review the following policies:

Reservation Finalization:

• Reservations are confirmed upon receipt of full payment.
• To secure your date and time, full payment is required at the time of booking.

Cancellation Policy:

• Cancellations made 30 days prior to the event will receive a 100% refund.
• Cancellations made within 30 days of the event are not eligible for a refund.
• No refunds will be issued after the scheduled event time has passed.

No Refunds Policy:

• Once finalized, reservations are non-refundable for any reason.
• Please review all package details thoroughly before booking.

Event Coordination and Themes:

• A party coordinator will contact you directly once booking is received to discuss your customizable themes.
• All party rental decorations are available for purchase at an additional cost.
• Our team of decorators can customize any event theme.
• No outside decorators are allowed.

Food and Drink:

• Additional goodie bags and cakes of choice are permitted at your own cost.
• Outside food and drinks are not allowed.
• All Food and Drinks will be provided at Savannah’s Playhouse
• Additional food can be purchase for additional fee

Liability:

• Savannah’s Playhouse is not responsible for any personal belongings, vehicles, or items.
• We are not responsible for supervising any child/adult during the use of play areas, outside areas, or room rentals.
• No child shall be left unattended at any time.
• Any damage or vandalism to play areas or party rentals is subject to additional fines, fees, civil suits, and exclusion from future reservations.

Safety Regulations:

• No smoking, alcohol, firearms, or weapons are allowed on the premises.
• Any person violating these rules will be asked to leave immediately.
• Non-cooperative parties may be removed by police or on-site security.

Advertising:

• We reserve the right to advertise all party rental events during the event time.

Waiver of Play:

• A waiver of play must be completed for each child attending.

Thank you for choosing Savannah’s Playhouse! We look forward to hosting your event and providing you with a memorable experience!